The death of a loved one is undoubtedly one of the most traumatic experiences we
face in life. Whether we foresee it coming or not, we can be so numb with grief
that we feel lost trying to figure out who to call or where to start the preparations.
Don’t feel alone. Many people do not know what to do when a loved one dies and there are people to help. Understanding the steps that need to be taken may help to alleviate some of the stress at this difficult time. Rankins will be there to guide you. » First ContactIf the death occurs AT HOME your first contact should be THE DOCTOR.If the Doctor cannot be contacted, phone the Radio Medical Service on 4228 5522 and they will issue the relevant documents that will allow Rankins to transfer the deceased to our care. It is required by law to have a ‘Death Certificate’ signed by a doctor before a funeral director can transfer the deceased into their care. In the case of UNEXPECTED OR ACCIDENTAL DEATH, a doctor will notify the police and the police will notify the government appointed funeral contractor to transfer the deceased to the hospital in the care of the Coroner. Family contact the funeral home of their choice to make funeral arrangements. If the death occurs AT HOSPITAL or in A NURSING HOME, nursing staff will arrange for appropriate medical paperwork. Family still contact the funeral home of their choice to make funeral arrangements. If the deceased is INTERSTATE OR OVERSEAS, contact a funeral director who will attend to the necessary customs and transfer requirements. If you have any doubts or unsure of what to do contact us first and we can guide you. » Second Contact: Rankins Funerals (Ph: 02 4276 1000)Regardless of circumstance, the second point of contact is a funeral home.When you phone Rankins and advise us of a death, we begin by transferring the deceased to our care. Next we set up a time to meet with you and your family to guide and advise you through the necessary steps. At Rankins Funerals our professionally trained personnel are available 24 hours a day, 7 days a week. As a locally owned funeral home, our philosophy is to be attuned to the communities needs. We will guide you through the arrangements and help you design a funeral to suit your religious, cultural or individual needs as simple or detailed as you would like. Rankins believe an important aspect of arranging a funeral is taking the time to spend with families. The most important thing in our lives is family and by taking the time to talk to you and your family about your loved one, Rankins can help to create a meaningful way to say goodbye. Rankins will attend to:
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